Shipping Policy

Last Updated: August 1, 2026

At DFBGSHOP, we believe that receiving your new home pieces should be just as enjoyable as choosing them.

Every order is carefully prepared, securely packaged, and shipped with attention to detail. Our goal is to ensure your products arrive safely and beautifully, ready to become part of your home.

Order Processing Time

Once your order is placed, our team carefully prepares and inspects each item before shipment.

Orders are typically processed within:

1–3 business days

During peak seasons, holidays, or special promotions, processing times may be slightly extended.

You will receive a confirmation email once your order has been shipped.

Shipping Time

After your order has been processed, delivery times may vary depending on your location and shipping carrier.

Estimated delivery time:

7–15 business days

Please note that delivery times may be affected by:

• Weather conditions
• Carrier delays
• Customs processing
• Holiday periods
• Other unexpected circumstances

We always work closely with our shipping partners to ensure your order reaches you as quickly and safely as possible.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information.

You can use the tracking number to follow your order’s journey from our warehouse to your doorstep.

If you do not receive your tracking information or have questions about your shipment, please contact our support team.

Careful Packaging For Your Home

Many of our products are designed with delicate details, natural materials, and premium finishes.

To protect your order, we carefully package every item before shipping, including:

• Home décor pieces
• Ceramic and stoneware products
• Wooden accessories
• Candles and fragrance items
• Textiles and soft furnishings

Our packaging process is designed to help ensure your products arrive in excellent condition.

Shipping Address

Please make sure your shipping information is accurate before completing your purchase.

Once an order has been shipped, we may not be able to change the delivery address.

DFBGSHOP is not responsible for delays or failed deliveries caused by incorrect shipping information provided by the customer.

Lost Or Damaged Packages

We carefully prepare every order before shipment.

If your package arrives damaged or you experience an issue with delivery, please contact us within 7 days of receiving your order.

Please provide:

• Order number
• Photos of the package and product
• Details of the issue

Our customer support team will review your request and provide the best possible solution.

International Shipping

DFBGSHOP proudly serves customers worldwide.

International orders may be subject to additional customs processing times depending on the destination country.

Any customs fees, duties, or taxes required by local authorities are the responsibility of the customer unless otherwise stated.

Our Commitment

At DFBGSHOP, every product is chosen to bring beauty, comfort, and timeless style into your living space.

From carefully selected materials to secure delivery, we are committed to providing a premium shopping experience from start to finish.

Thank you for allowing DFBGSHOP to be part of your home.

Contact Us

If you have any questions about shipping, delivery, or your order, our customer care team is always here to help.

Email:
service@dfbgshop.com

Company Name:
Suzhou Tesifu Optoelectronics Technology Co., Ltd.

DFBGSHOP
Thoughtfully Designed. Beautifully Lived.